Privacy Policy

Last Updated: February 12, 2025

At Tan Masters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, book services, and interact with our staff. By using our services or engaging with our website, you consent to the practices outlined in this Privacy Policy.

We value the trust you place in us, and we are dedicated to ensuring the confidentiality and safety of your personal information. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. TRUSTe Privacy Program

Tanmasters is a proud licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization dedicated to fostering trust and confidence in the digital space by promoting transparent and ethical information practices. In our commitment to safeguarding your privacy, we have agreed to openly disclose our information practices and submit to regular reviews to ensure compliance with TRUSTe’s privacy standards.

If you have any questions or concerns about our privacy policy, please reach out to us directly at [email protected]. Should you not receive a timely acknowledgment or find that your concerns have not been adequately addressed, we encourage you to contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe can act as an intermediary to help resolve any issues you may have.

2. Information We Collect

We collect personal information from you when you book services, interact with our website, or receive our tanning services. The types of data we may collect include:

2.1 Personal Identification Information

Contact Information: Full name, email address, phone number, and billing address.
Payment Information: Credit card details, billing address, and payment transaction history.

2.2 Health Information

We may collect information related to your health that you provide to us, such as:

Skin Sensitivities: Allergies, conditions (e.g., eczema, psoriasis), and other medical concerns that may affect your ability to undergo tanning.
General Health Information: Any other relevant information you disclose about your health, which may be important for providing safe tanning services.

2.3 Service Information

Booking Details: Date and time of the appointment, services requested, and any special requests made during booking.
Service History: Details of previous tanning services, including packages selected and preferences.

2.4 Website Interaction Data

Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies may track your activity on our website, such as pages visited, time spent on the site, and interactions with features.
Usage Data: This may include IP addresses, browser type, device information, and website usage patterns.

3. How We Use Your Information

Tan Masters collects and processes your personal data for several key purposes:

3.1 To Provide Our Services

We use your personal information to:

Process and confirm your service bookings.
Perform the services you request, including tanning, hair, and makeup services.
Communicate with you regarding appointment confirmations, updates, or changes.

3.2 To Improve Our Services

We use the information you provide to:

Tailor our services to meet your needs and preferences.
Improve our website, products, and customer support.
Address feedback, complaints, or queries you may have.

3.3 For Marketing and Communication

With your consent, we may use your contact information to send you promotional materials, special offers, and information about our services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

3.4 For Legal and Regulatory Compliance

We may use your personal data to comply with legal obligations, resolve disputes, or enforce our Terms and Conditions. This could include using your information for tax purposes, reporting requirements, and to meet the demands of governmental authorities.

4. How We Protect Your Information

We take your privacy seriously and implement several measures to safeguard your personal data:

4.1 Data Security

We use industry-standard security protocols, such as encryption, secure socket layer (SSL) technology, and firewalls, to protect your data from unauthorized access, alteration, or disclosure. We also employ regular security audits and updates to ensure that your information remains safe.

4.2 Data Retention

We retain your personal data for as long as necessary to provide the services you requested, to comply with legal or regulatory obligations, or as required for our internal business processes. Once your data is no longer required, we will take steps to securely delete or anonymize it.

4.3 Payment Security

All payment transactions are processed through trusted third-party providers, such as PayPal and secure payment gateways. Tan Masters does not store credit card information directly on our systems. We rely on these third-party providers to ensure the security of your payment information.

5. Sharing Your Information

Tan Masters does not sell, rent, or trade your personal information to third parties. However, we may share your personal data with trusted third-party service providers under the following circumstances:

5.1 Service Providers

We may share your information with third parties who assist us in operating our business, including:

Payment Processors: To process payments securely.
Marketing Services: To send marketing communications or promotions.
Customer Service: To assist with customer inquiries, feedback, or complaints.

These service providers are required to keep your personal data confidential and secure, and they are prohibited from using your data for any purposes beyond assisting us in providing services to you.

5.2 Legal Obligations

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:

Comply with a legal obligation.
Protect and defend our rights or property.
Prevent fraud or other illegal activities.

6. Your Rights and Choices

You have the right to make certain requests regarding the personal information we hold about you:

6.1 Access and Correction

You have the right to access the personal data we hold about you and request corrections if the information is inaccurate or incomplete. To request access to your data, please contact us using the contact information provided at the end of this policy.

6.2 Deletion

You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected. However, please note that we may retain certain data for legal or regulatory purposes, or where required by law.

6.3 Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format. We will provide this information to you or transfer it to another organization, as required.

6.4 Opting Out of Marketing Communications

If you no longer wish to receive marketing emails or promotions from Tan Masters, you can opt-out at any time by clicking the unsubscribe link at the bottom of our emails or contacting us directly.

6.5 Revoking Consent

If we are processing your data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.

7. Cookies and Tracking Technologies

Tan Masters uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device and allow us to remember preferences, improve website functionality, and track usage statistics.

7.1 Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly.
Performance Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve performance.
Advertising Cookies: These cookies track your browsing activity across the web and may be used to deliver tailored advertising.

You can control cookie settings through your browser, and you can opt-out of certain types of cookies by following the instructions provided in your browser’s settings.

Accessibility Commitment (ADA Compliance)

Tan Masters is committed to ensuring our website is accessible to individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).

If you experience difficulty accessing any part of our website, please contact us at [email protected] or call us at (951-294-4645 | 951-296-6643). We will make reasonable efforts to accommodate your needs.

9. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or business partners. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Any updates will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

Phone: (951-294-4645 | 951-296-6643)

Address: 42245, Remington Ave Suite, B-2 Temecula, California 92590.

Terms and Conditions

Effective Date: February 12^th, 2025

Welcome to Tan Masters. By accessing or using our services, you agree to comply with these Terms and Conditions, which govern the use of our website, services, and all related transactions. Please read these Terms and Conditions carefully. If you do not agree with any part of these terms, please refrain from using our services.

These Terms and Conditions constitute a legal agreement between you (the “Client” or “Customer”) and Tan Masters (the “Company,” “we,” “our,” or “us”). This agreement governs the use of all services provided by Tan Masters, including but not limited to tanning, makeup, and related services offered in connection with fitness competitions.

1. Introduction

Tan Masters is a premier provider of professional tanning services specializing in on-site tanning for fitness, bodybuilding, and athletic competitions. We ensure high-quality tanning results to enhance the appearance of athletes, preparing them for their competitions. Our services include multiple tanning applications, hair, and makeup services, ensuring each client is fully prepared for the stage.

By booking or using our services, you agree to abide by these Terms and Conditions. These terms apply to all bookings made through our website, phone, or in person at our studio.

2. Services Provided

Tan Masters offers a range of services tailored for athletes preparing for competition events, including:

Tanning Services: Professional airbrush tanning for fitness and bodybuilding competitors.
Hair and Makeup: Styling services to complete your competition look.
Additional Services: We also provide touch-ups, package upgrades, and additional requests based on client needs.

All services are subject to availability, and Tan Masters reserves the right to modify or discontinue services at its discretion.

3. Booking and Payment

To access our services, clients must complete an online booking form on our website or book via phone or in-person consultation. Upon completing your booking, you will receive a confirmation email with the details of your appointment.

3.1 Payment Terms

Full Payment: Full payment is required at the time of booking. Payments can be made via credit card, debit card, or PayPal.
Pricing: The pricing of services is outlined on our website and may vary depending on the selected package or service. Additional services or changes requested at the time of your appointment may incur additional charges.
Refunds: We do not offer refunds for services already provided. However, we may issue a refund or partial credit in cases of service cancellations within the terms specified below.

3.2 Cancellation and Rescheduling Policy

Cancellation: If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance. Cancellations made with less than 48 hours’ notice will result in a 50% cancellation fee.
No-Shows: Clients who fail to show up for their scheduled appointment without prior notice will be charged the full price of the service.
Rescheduling: You may reschedule your appointment at no charge as long as you notify us at least 48 hours in advance. Rescheduling within 48 hours may incur a fee.

4. Client Responsibilities

As a client, you are responsible for the following:

4.1 Health Information Disclosure

It is crucial that you inform us of any allergies, skin conditions (e.g., eczema, psoriasis), or other medical conditions that could affect your ability to undergo tanning. Failure to disclose such information may result in adverse reactions, and Tan Masters cannot be held liable for any such reactions.

4.2 Timeliness

You must arrive on time for your scheduled appointment. Arriving late may result in a reduced service time or the need to reschedule. Tan Masters strives to adhere to the schedule but cannot guarantee delays will not occur due to unforeseen circumstances.

4.3 Proper Attire

For tanning services, clients should wear suitable clothing for easy application, such as swimwear, disposable undergarments, or loose-fitting clothing. Avoid tight clothing immediately after the application to allow the tanning product to set correctly.

4.4 Adherence to Safety Guidelines

You must follow all safety instructions provided by Tan Masters staff. Failure to adhere to these instructions may result in dissatisfaction with the service, and Tan Masters is not liable for any negative outcomes.

5. Limitations of Liability

Tan Masters strives to provide the highest quality tanning services. However, the following limitations of liability apply:

Health Risks: While the tanning solutions we use are generally safe, there are inherent risks, including skin irritation, allergies, or reactions to tanning products. By using our services, you accept all risks related to tanning and agree to hold Tan Masters harmless for any adverse effects.
Service Outcomes: We do not guarantee any specific outcome or result. Factors such as skin type, preparation, and product absorption may influence the final appearance.
Third-Party Services: If you utilize any third-party services (e.g., makeup or hair services provided by an external contractor), Tan Masters is not responsible for any dissatisfaction with these services.

6. Intellectual Property

All content on the Tan Masters website, including logos, images, text, videos, and graphics, is the intellectual property of Tan Masters and is protected under copyright law. You may not use, modify, or reproduce any content from the website without explicit permission from Tan Masters.

Accessibility Commitment (ADA Compliance)

Tan Masters is committed to ensuring our website and services are accessible to individuals with disabilities in compliance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).

If you experience difficulty accessing our website or services, contact us at [email protected] or call us at (951-294-4645 | 951-296-6643), and we will make reasonable accommodations to assist you.

8. Children Under Thirteen

Tanmasters is committed to protecting the privacy of children. We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, please obtain permission from a parent or guardian before using this website.

9. Health and Safety

At Tan Masters, we take client health and safety seriously. All equipment and products are regularly sanitized, and we use FDA-approved tanning products. We follow the highest hygiene standards to prevent the spread of bacteria and viruses.

9.1 Tanning Safety

Our tanning solutions are safe for most individuals, but clients with specific skin conditions or medical concerns should consult their doctor before using tanning services. Always inform us of any skin allergies or reactions prior to your appointment.

9.2 General Hygiene Protocols

We take every necessary step to maintain a clean environment. Our staff will wear gloves during all tanning services and will follow stringent cleaning practices for equipment and supplies between each client.

10. Privacy and Data Protection

At Tan Masters, we value your privacy and are committed to safeguarding your personal data. We collect and store personal data in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your personal data as described in our Privacy Policy.

We will never share your data with third parties except when necessary to provide the services requested (e.g., payment processors). For more information on how we handle your personal data, please refer to our Privacy Policy.

11. Modification of Terms and Conditions

Tan Masters reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on the website with a revised date. By continuing to use our services after such changes, you accept and agree to the modified Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Tan Masters operates. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13. Dispute Resolution

In the event of a dispute or disagreement regarding these Terms and Conditions, Tan Masters will work with clients to resolve the matter amicably. If resolution cannot be reached, either party may seek dispute resolution through binding arbitration or other legal means.

14. Force Majeure

Tan Masters will not be held liable for failure or delay in the performance of its services due to events beyond its reasonable control, including but not limited to natural disasters, government actions, or pandemics.