Privacy Policy

Last Updated: February 12, 2025

At Tan Masters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, book services, and interact with our staff. By using our services or engaging with our website, you consent to the practices outlined in this Privacy Policy.

We value the trust you place in us, and we are dedicated to ensuring the confidentiality and safety of your personal information. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. TRUSTe Privacy Program

Tan masters is a proud licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization dedicated to fostering trust and confidence in the digital space by promoting transparent and ethical information practices. In our commitment to safeguarding your privacy, we have agreed to openly disclose our information practices and submit to regular reviews to ensure compliance with TRUSTe’s privacy standards.

If you have any questions or concerns about our privacy policy, please reach out to us directly at [email protected]. Should you not receive a timely acknowledgment or find that your concerns have not been adequately addressed, we encourage you to contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe can act as an intermediary to help resolve any issues you may have.

2. Information We Collect

We collect personal information from you when you book services, interact with our website, or receive our tanning services. The types of data we may collect include:

2.1 Personal Identification Information

Contact Information: Full name, email address, phone number, and billing address.
Payment Information: Credit card details, billing address, and payment transaction history.

2.2 Health Information

We may collect information related to your health that you provide to us, such as:

Skin Sensitivities: Allergies, conditions (e.g., eczema, psoriasis), and other medical concerns that may affect your ability to undergo tanning.
General Health Information: Any other relevant information you disclose about your health, which may be important for providing safe tanning services.

2.3 Service Information

Booking Details: Date and time of the appointment, services requested, and any special requests made during booking.
Service History: Details of previous tanning services, including packages selected and preferences.

2.4 Website Interaction Data

Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies may track your activity on our website, such as pages visited, time spent on the site, and interactions with features.
Usage Data: This may include IP addresses, browser type, device information, and website usage patterns.

3. How We Use Your Information

Tan Masters collects and processes your personal data for several key purposes:

3.1 To Provide Our Services

We use your personal information to:

Process and confirm your service bookings.
Perform the services you request, including tanning, hair, and makeup services.
Communicate with you regarding appointment confirmations, updates, or changes.

3.2 To Improve Our Services

We use the information you provide to:

Tailor our services to meet your needs and preferences.
Improve our website, products, and customer support.
Address feedback, complaints, or queries you may have.

3.3 For Marketing and Communication

With your consent, we may use your contact information to send you promotional materials, special offers, and information about our services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

3.4 For Legal and Regulatory Compliance

We may use your personal data to comply with legal obligations, resolve disputes, or enforce our Terms and Conditions. This could include using your information for tax purposes, reporting requirements, and to meet the demands of governmental authorities.

4. How We Protect Your Information

We take your privacy seriously and implement several measures to safeguard your personal data:

4.1 Data Security

We use industry-standard security protocols, such as encryption, secure socket layer (SSL) technology, and firewalls, to protect your data from unauthorized access, alteration, or disclosure. We also employ regular security audits and updates to ensure that your information remains safe.

4.2 Data Retention

We retain your personal data for as long as necessary to provide the services you requested, to comply with legal or regulatory obligations, or as required for our internal business processes. Once your data is no longer required, we will take steps to securely delete or anonymize it.

4.3 Payment Security

All payment transactions are processed through trusted third-party providers, such as PayPal and secure payment gateways. Tan Masters does not store credit card information directly on our systems. We rely on these third-party providers to ensure the security of your payment information.

5. Sharing Your Information

Tan Masters does not sell, rent, or trade your personal information to third parties. However, we may share your personal data with trusted third-party service providers under the following circumstances:

5.1 Service Providers

We may share your information with third parties who assist us in operating our business, including:

Payment Processors: To process payments securely.
Marketing Services: To send marketing communications or promotions.
Customer Service: To assist with customer inquiries, feedback, or complaints.

These service providers are required to keep your personal data confidential and secure, and they are prohibited from using your data for any purposes beyond assisting us in providing services to you.

5.2 Legal Obligations

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:

Comply with a legal obligation.
Protect and defend our rights or property.
Prevent fraud or other illegal activities.

6. Your Rights and Choices

You have the right to make certain requests regarding the personal information we hold about you:

6.1 Access and Correction

You have the right to access the personal data we hold about you and request corrections if the information is inaccurate or incomplete. To request access to your data, please contact us using the contact information provided at the end of this policy.

6.2 Deletion

You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected. However, please note that we may retain certain data for legal or regulatory purposes, or where required by law.

6.3 Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format. We will provide this information to you or transfer it to another organization, as required.

6.4 Opting Out of Marketing Communications

If you no longer wish to receive marketing emails or promotions from Tan Masters, you can opt-out at any time by clicking the unsubscribe link at the bottom of our emails or contacting us directly.

6.5 Revoking Consent

If we are processing your data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.

7. Cookies and Tracking Technologies

Tan Masters uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device and allow us to remember preferences, improve website functionality, and track usage statistics.

7.1 Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly.
Performance Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve performance.
Advertising Cookies: These cookies track your browsing activity across the web and may be used to deliver tailored advertising.

You can control cookie settings through your browser, and you can opt-out of certain types of cookies by following the instructions provided in your browser’s settings.

8. Accessibility Commitment (ADA Compliance)

Tan Masters is committed to ensuring our website is accessible to individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).

If you experience difficulty accessing any part of our website, please contact us at [email protected] or call us at (951-294-4645 | 951-296-6643). We will make reasonable efforts to accommodate your needs.

9. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or business partners. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Any updates will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.